3kul Terms & Conditions
Please read the full terms and conditions carefully before using this platform. By registering, you are considered to have agreed to these terms.
Table of Contents
1 General Provisions
These terms and conditions ("Terms") govern the use of the 3kul platform and all services provided under it. These Terms form a legal agreement between the user ("you", "member", "player") and the entity operating 3kul ("we", "3kul").
By accessing, registering on, or using any service of the 3kul platform, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.
These Terms must be read together with our Privacy Policy and Responsible Gaming Guidelines — those documents are considered an integral part of these Terms.
3kul is an online gaming and betting platform that offers cricket betting, slot games, live casino, fishing games, and various other gaming options for players in Bangladesh. Our platform operates using SSL encryption and follows a fair play policy.
2 Eligibility & Registration
The following eligibility requirements must be met to participate on the 3kul platform:
- You must be 21 years of age or older. This platform provides services only to users aged 21 and above.
- You must provide accurate and complete personal information at the time of registration.
- Each individual may open only one account. Opening multiple accounts is strictly prohibited.
- It is your responsibility to keep your account details confidential and to not grant access to any third party.
As part of identity verification, 3kul may request valid identification or other documents from you at any time. Your account may be temporarily suspended until a satisfactory verification is completed.
3kul reserves the right to immediately close an account and forfeit any balance if the information provided at registration is found to be false.
3 Account Management
The security of your 3kul account is entirely your responsibility. Do not share your password or login details with anyone.
- If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately.
- If you need to update your account details (name, address, phone number, etc.), you must submit a request through customer support.
- Your account must be kept active and up to date at all times.
- Unused accounts may be marked as inactive after an extended period.
If you wish to close your account yourself, contact customer support. Before closing your account, make sure all valid withdrawals from your balance have been completed.
4 Deposits & Withdrawals
The following methods are available for depositing and withdrawing funds on the 3kul platform: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks).
- Minimum deposit: ৳200 per method.
- Minimum withdrawal: ৳1,000.
- Withdrawal time: Generally processed within 5 to 30 minutes.
- Before making a deposit, ensure that the payment method account is registered in your own name.
- Attempts to deposit or withdraw through a third party may result in the transaction being cancelled.
Account verification must be completed before applying for a withdrawal. Delays in providing the information required for verification may cause delays in processing the withdrawal.
3kul reserves the right to temporarily suspend any transaction for review if fraud is suspected. The customer will be notified as quickly as possible in such cases.
5 Bonuses & Promotions
The following terms apply to bonuses and promotions on the 3kul platform:
Welcome Bonus:
- New members receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
- Example: Deposit ৳1,000 and receive a ৳1,500 bonus — you can start playing with a total of ৳2,500.
- Example: Deposit ৳14,000 and receive a ৳10,000 bonus — a total of ৳24,000.
Wagering Requirement:
- A wagering requirement of 25 times the bonus amount must be completed (on the bonus amount only, not on the combined total of deposit and bonus).
- Example: ৳1,500 bonus × 25 = ৳37,500 in bets must be completed before withdrawing the bonus funds.
- Withdrawals from the bonus balance cannot be made before the wagering requirement is met.
General Bonus Terms:
- A bonus may only be usable on designated games — each offer will specify the list of applicable games.
- 3kul reserves the right to forfeit a bonus and any associated winnings if abuse or fraud related to the bonus is suspected.
- Each promotion may have its own detailed terms, and those terms apply alongside these general terms.
- 3kul reserves the right to modify or withdraw any bonus offer at any time.
6 Betting & Gaming Rules
Betting and gaming on 3kul are conducted under the following general rules:
- Once a bet is confirmed, it cannot be changed or cancelled.
- If the outcome of a bet or game is abnormal due to a technical error, 3kul reserves the right to void it.
- For sports betting, results will be calculated according to the applicable rules. If a match is postponed or abandoned, the relevant provisions will be followed.
- Winnings obtained due to a software error or technical issue in the system may not be considered valid.
- A Random Number Generator (RNG) is used to determine game outcomes, which ensures fair play.
The VIP program has 5 tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%), and Diamond (up to 1.5%). Promotions are based on the volume and consistency of play.
7 Prohibited Activities
The following activities are strictly prohibited on the 3kul platform and may result in account closure and balance forfeiture if violated:
- Fraud & Deception: Any form of fraud, providing false information, or deceptive conduct.
- Money Laundering: Illegal movement of funds or suspicious financial activity.
- Multiple Accounts: Creating multiple accounts to take advantage of bonuses.
- Bots & Automation: Using automated software, bots, or scripts to gain an unfair advantage.
- Collusion: Colluding with or conspiring with other players to manipulate games.
- Bonus Abuse: Using planned betting strategies with the intent to circumvent bonus terms.
- Using Another Person's Account: Accessing another person's account or allowing a third party to use your own account.
3kul reserves the right to monitor any suspicious activity and may notify law enforcement authorities if necessary.
8 Privacy & Security
3kul gives the highest priority to protecting your personal information. We use SSL encryption technology to keep your data secure.
To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy.
- We do not sell your personal information to third parties without your consent.
- Payment information is stored in encrypted form.
- Regular security audits are conducted.
9 Limitation of Liability
3kul is not liable in the following circumstances:
- Any loss caused by internet disconnection or technical errors.
- Loss resulting from your own negligence or poor decisions.
- Loss caused by third-party actions beyond our control.
- Service unavailability during unplanned system maintenance or upgrades.
- Force majeure events such as natural disasters, war, or government directives.
In no event will 3kul's total liability for any loss arising from use of the platform exceed the value of the transaction in question.
Gaming is entirely voluntary and carries risk. There is a possibility of financial loss associated with gambling — only play with money you can afford to lose.
10 Account Suspension & Termination
3kul may temporarily suspend or permanently close an account in the following circumstances:
- Violation of any provision of these Terms.
- If false or misleading information has been provided.
- If evidence of fraudulent or suspicious activity is found.
- Failure or non-cooperation with identity verification.
- If a self-exclusion request is submitted as part of responsible gaming.
Upon account closure, any valid balance will be returned; however, bonus-related balances may be forfeited if the account is closed due to a breach of terms. Contact customer support to find out the reason for a suspension.
11 Dispute Resolution
If you have any dispute or complaint with 3kul, please first contact our customer support team. We aim to resolve all disputes fairly and promptly.
- To resolve a dispute, email [email protected] or contact us via live chat.
- 3kul will provide a decision within 30 days of the date a complaint is submitted.
- Complex disputes may require more time, and you will be informed accordingly.
- Any dispute will be reviewed on the basis of system logs, transaction records, and game data.
When submitting a complaint, please include the relevant account ID, date, amount, and a detailed description of the issue — this helps reach a faster resolution.
12 Changes to Terms & Contact
3kul reserves the right to modify, amend, or update these Terms at any time. In the event of changes:
- The updated terms will be published on the website and the "Last Updated" date at the top of the page will be changed.
- For significant changes, a notice will be sent to the registered email address or posted on the platform.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
If you have any questions or comments about these Terms, please contact our support team:
- 24/7 live chat support — available in Bengali and English.
- Email: [email protected]
3kul is committed to ensuring fair and transparent treatment of all members as a safe and reliable platform.